Task

Doctena is a well-established medical appointment platform active in several European countries. Commissioned initially for campaign assets, the project expanded into the design of a cohesive visual system addressing inconsistencies across the brand’s communication. The challenge was to refresh the brand without compromising trust in a highly sensitive healthcare environment.

  • Strategy

    Brand audit, Benchmark, Visual identity

  • Design

    Social Media & display ads, Moodboard

Brand Audit and Visual Identity Update

The Mediator system

Through a detailed audit of Doctena’s existing communication material including website, print materials, and past campaigns,  I identified a recurring issue: there was no consistent graphic element anchoring the brand visually. Competitors in the healthcare space relied on strong, repeatable visual signatures, whereas Doctena’s communication alternated between different shapes and symbols without a unifying system.

Within the brand’s ecosystem, a modified version of the location pin appeared sporadically yet held strong symbolic potential.

This element became the foundation of a visual system I called the Mediator. Scaled, textured, and reinterpreted, it now structures layouts and creates a cohesive, recognizable brand language.

The Mediator is now integrated into Doctena’s communication, reinforcing visual consistency across campaigns and platforms. The project evolved beyond asset production into the design of a scalable system elevating the brand’s presence within the Belgian healthcare sector.

Through a detailed audit of Doctena’s existing communication material including website, print materials, and past campaigns,  I identified a recurring issue: there was no consistent graphic element anchoring the brand visually. Competitors in the healthcare space relied on strong, repeatable visual signatures, whereas Doctena’s communication alternated between different shapes and symbols without a unifying system.

Within the brand’s ecosystem, a modified version of the location pin appeared sporadically yet held strong symbolic potential.

This element became the foundation of a visual system I called the Mediator. Scaled, textured, and reinterpreted, it now structures layouts and creates a cohesive, recognizable brand language.

The Mediator is now integrated into Doctena’s communication, reinforcing visual consistency across campaigns and platforms. The project evolved beyond asset production into the design of a scalable system elevating the brand’s presence within the Belgian healthcare sector.

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